Effective: September 5, 2025
These Terms govern your use of the symptom checker triage engine as well as telemedicine services offered on carekonnect.net. By using our services, you agree to these Terms.
You confirm you are 18+ (or have a parent/guardian if applicable) and located where the service is permitted.
You agree to provide accurate information, not misuse the services, and follow clinician instructions where applicable.
Telemedicine has risks: potential technology failures, lack of physical exam, variable connectivity. You consent to proceed after reviewing our Telemedicine Consent.
Where appropriate, clinicians may issue referral letters for in‑person review. We do not book third‑party facilities on your behalf.
With your consent, we may contact you on WhatsApp/SMS/Email for follow‑ups (e.g., “Are you feeling better?”, reminders, Customer Surveys). You can opt out at any time via provided controls.
We process personal and health data per our Privacy Policy (NDPA‑aligned). See and contact ecomje@gmail.com for rights requests.
All content, trademarks and software are owned by LEXMEDICAL/CAREKONNECT or its licensors. You receive a limited, revocable licence to use the services.
Services are provided “as is”. To the fullest extent permitted by law, LEXMEDICAL/CAREKONNECT is not liable for indirect or consequential losses. Nothing excludes liability that cannot be excluded by law.
The laws of the Federal Republic of Nigeria governs. Disputes will be resolved via negotiation and, failing that, arbitration/competent courts in Nigeria.
Support Address: ecomje@gmail.comSupport Phone: +27443643434
WhatsApp: +66666669988